Indexy Flow builds The Full Flow System, a done-with-you WhatsApp automation package for home-service businesses in Singapore. It answers every enquiry in seconds, keeps leads warm, gives customers a booking page to book and pay, sends appointment reminders, and asks for reviews and referrals after the job, so owners stop losing work to slow replies without living on their phone. Founded and run by Reiner, based in Singapore.
In Singapore, customers book the first business that replies. When an owner is on a job, enquiries wait, go cold, and are lost. Indexy Flow removes the owner as the bottleneck for the first reply, so no lead waits and the owner still handles the real conversations and the close.
Singapore home-service businesses: aircon servicing, cleaning, pest control, renovation, plumbing and sanitary, electrical works, carpentry, tiling and flooring, painting, and handyman services. The model also fits other referral-based service businesses such as property agents.
Each business gets its own WhatsApp booking link. Customers open it, pick a service, choose a staff member, and select a date and time. They pay by PayNow and upload the payment screenshot, the system checks it for the right amount and reference, and the confirmed job lands on the owner's Google Calendar with a reminder. Owners set up their services, staff, and booking page once, and it goes live in one click.
Install is SGD $1,500 one-time. The Full Flow System is SGD $797 per month on a 90-day minimum term, then month to month, which covers running, around-the-clock monitoring, and ongoing message refinement. It runs on the WhatsApp the business already uses, and it is live in about 7 days. It carries a 90-day payback guarantee: the jobs it wins back cover every dollar paid, or the work continues free until they do.
Indexy Flow onboarding is led personally by Reiner, so each business is configured properly from day one. Book a short fit-check call through the website.
Read the full case study. A home cleaning business in Singapore runs The Full Flow System on its existing WhatsApp number. So far the system has sent 2,074 messages on its own, including 391 instant replies and 685 follow-up nudges and reminders. 139 people first messaged before 9am or after 9pm and every one got an instant reply. The system nudged 685 quiet leads and won 296 of them back into the conversation, and 60 of those went on to book a paying job, about $26,318 in recovered revenue that would otherwise have been lost, plus 24 new Google reviews. The owner still handles the real conversation and the close; the system does the waiting and the chasing. Install is SGD $1,500 one-time and SGD $797 per month to run, monitor, and refine.